CRM — Audit and Management
Audit and optimization of sales flows (Kommo, HubSpot and others).
- Sales process audit
- Funnel and data governance design
- Platform structuring
- Omnichannel centralisation and attribution
- Training and ongoing management
Measures and manages your organization's ad spend and commercial assets. Technical infrastructure implementation is handled by DotsCom Dev.
DotsCom Agency is the holding's division specialized in auditing and managing its clients' advertising ecosystem and commercial assets. We neither design isolated campaigns nor deliver generic reports: we first audit the real state of every account, channel and digital asset, and from that diagnosis we build a management plan with verifiable performance metrics.
This division operates under the same standard that governs the others within DotsCom Group: transparent data governance and a clear separation of roles. Agency measures and manages; when an operation requires new infrastructure, integrations or custom development, that work is executed through DotsCom Dev, with no loss of continuity or clarity for the client about who does what.
The result is unified commercial management: ad spend, advertising assets, the CRM and business systems are audited and administered under a single performance criterion, not as loose pieces managed by different providers.
The full detail of each service lives at dotscomagency.com — here we present the scope and methodology of each one.
CRM and ERP audited, structured and maintained so every lead is traceable to the close.
Audit and optimization of sales flows (Kommo, HubSpot and others).
Control and optimization of the operations layer (Dynamics, Odoo, SAP).
Data hygiene, funnel adjustments and ongoing CRM support.
Meta and Google Ads management and auditing with real attribution and protected ad assets.
Performance-oriented management and audit of Facebook and Instagram campaigns.
Management and audit of Search, Display, YouTube and Performance Max campaigns.
Audit, configuration and protection of the Meta commercial portfolio.
Sustained traffic that does not depend on paid media: search engines and owned video channels.
Audit and strategy for sustained organic positioning over time.
Channel management and growth: content, video SEO and community.
Measurement, attribution and reporting to decide with data, not intuition.
Measurement, attribution and reporting to decide on real data.
Anyone looking to hire or explore the full service catalog continues on Agency's own site, where the commercial detail lives.